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International Policy

We WELCOME and VALUE our International customers. However, in order to combat fraud and to continue to service our valued international customer base, we now require payment via wire transfer for all International Orders..

Our Policies for International Orders
Payment Policies
All international orders must be paid via wire transfer. Upon receipt from our bank that your funds have been credited, we will process and ship your order. Generally, depending on the country, international wires take 2-5 days to be credited to our account.

If you would like to have our International Banking Transfer information, please send an email to Customer Service Subject: International Bank Transfer Instructions.

The minimum order amount for International Orders is $500.00.
Shipping Costs
Our FREE shipping offer only applies to destinations within the Contiguous U.S. For international shipments, we normally require you to provide us with your Shipping Account number (e.g. FedEx account number) and include a $50.00 documentation/handling fee (waived on orders greater than $1000.00) with your wire transfer. In the event that you do not have a FedEx account, we can provide you with an estimated shipping cost.

NOTE: We prefer that you supply us with your FedEx account number so we can instruct FedEx to bill you for Customs Fees and Duties. If you do not have a FedEx account, we reserve the right to bill you for any duties and customs fees erroneously charged to for your shipment.
Import Licenses and Taxes
Please be advised that since you are considered the importer of record, you must:
comply with all laws and regulations of the destination country
pay import duties and taxes if any on the merchandise in this shipment
pay additional charges if any such as necessary brokerage services for customs clearance.

Therefore, given that some countries may require various types of import licenses, will not knowingly ship any products to any countries that may require any type of license. will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. If you are unsure of your country's import policies, please check with them before ordering.

We declare the full value of any item shipped outside the U.S. on any custom forms and we are required to file and mark the items as merchandise. Depending on what country you live in you may be required to pay custom/import/sales taxes. These include the following:

  • Canada 7% GST
Fraud Protection
We thank you for your business and hope that you understand that in today's times with the level of Internet credit card fraud approaching billions of dollars, we must adhere to the policies of the issuing credit card company. This means that we may require further documentation (copies of both your credit card and U.S. government issued ID) so that we can process your order.
We will fully prosecute FRAUD to the fullest extent of the law and we will cooperate with all law enforcement agencies to validate or help in preventing the FRAUDULENT use of credit cards and or checks.
This page last updated on 7/9/2024 9:51:16 AM.